Experience personal growth and empowerment on your journey
At Oakhill Counselling & Mediation Services, we are dedicated to guiding you towards personal growth and empowerment on your unique journey. Our compassionate team of professionals is here to provide the support and tools you need to navigate life’s challenges and unlock your full potential.
About Oakhill Counselling & Mediation Services
Established in 1988, Oakhill Counselling & Mediation Services is a leading Fraser Valley counselling & mediation service provider, providing evidence-based treatment to over 5000 individuals, couples, and families annually. With a diverse team of professionals offering various therapeutic modalities, we offer flexible service delivery through in-person, telephone, and video counseling sessions, accommodating your schedule and preferences. Our values of person-centeredness, ethical integrity, compassion, authenticity, and lifelong learning guide our commitment to your well-being and growth. Choose Oakhill for comprehensive, competent, and flexible mental health services tailored to your unique needs.
Counselling & Mediation: Frequently Asked Questions
That depends. All extended health benefits will generally cover psychological services from a registered psychologist. Some benefit packages cover registered social workers and some will cover registered clinical counsellors. It’s best to check with your extended health benefit provider to make sure before booking appointments.
For the most part, no. Clients are required to pay up front and submit their receipts for reimbursement.
Not a problem. We understand that not all counsellors are a good fit for all clients. Just let the admin team know and they can direct you. In some cases, you may need to open a new file with your EAP provider, and in some cases we can just transfer the file.
Short answer, yes. If you have an open file with CVA, we need a copy of the entitlement letter so we can bill accordingly.
Typically, we can get people booked for an appointment within 5-7 business days. Issues that may delay being booked in a timely fashion include your preferences (for example in person vs telehealth, male or female provider, location) and also the time of year, as some periods are busier than others. Saying that, we usually get people booked in a relatively short time frame.
Yes, we can provide services in Hindu, Punjabi, Spanish, Arabic, Affrikaans, and Urdu. We also arrange for an interpreter if absolutely necessary.
Not a problem. We understand that not all counsellors are the perfect fit for every client. Just inform our admin team, and they will assist you in finding another counsellor. In some instances, you may need to open a new file with your EAP (Employee Assistance Program) provider, while in others, we can easily transfer your file.
Generally, appointments are 50 minutes long. Some exceptions may apply to this (such as assessments).
Book an Appointment
Ready to take the first step towards positive change? Book an appointment with Oakhill Counselling & Mediation Services today. Our compassionate, experienced team is here to provide you with the support you need on your journey towards personal growth and well-being. Whether you’re seeking counselling services, mediation support, psychological assessments, or employee assistance programs, we have the expertise to meet your needs.
At Oakhill Counselling & Mediation Services, we stand out for our commitment to your convenience and comfort. We offer flexible appointment options, including in-person in Chilliwack, Abbotsford, Langley, or Maple Ridge, telephone, and video sessions, to accommodate your busy schedule and personal preferences. Our diverse team of therapists represents various cultural backgrounds and speaks multiple languages, ensuring that we have someone who can understand and support you on your unique journey.