Experience personal growth and empowerment on your journey
At Oakhill Counselling & Mediation Services, we are dedicated to guiding you towards personal growth and empowerment on your unique journey. Our compassionate team of professionals is here to provide the support and tools you need to navigate life’s challenges and unlock your full potential.
Our Services
Counselling Services
Marriage Counselling Services
Family Counselling Services
Mediation Services
Employee Assistance Programs
Psychological Services
Psychological Assessments
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About Oakhill Counselling & Mediation Services
Established in 1988, Oakhill Counselling & Mediation Services is a leading Fraser Valley counselling & mediation service provider, providing evidence-based treatment to over 5000 individuals, couples, and families annually. With a diverse team of professionals offering various therapeutic modalities, we offer flexible service delivery through in-person, telephone, and video counseling sessions, accommodating your schedule and preferences. Our values of person-centeredness, ethical integrity, compassion, authenticity, and lifelong learning guide our commitment to your well-being and growth. Choose Oakhill for comprehensive, competent, and flexible mental health services tailored to your unique needs.
Counselling & Mediation: Frequently Asked Questions
Does my extended health cover counselling?
That depends. All extended health benefits will generally cover psychological services from a registered psychologist. Some benefit packages cover registered social workers and some will cover registered clinical counsellors. It’s best to check with your extended health benefit provider to make sure before booking appointments.
Do you bill insurance companies directly?
Many insurance companies allow for direct billing. We are registered with Sun Life, Blue Cross, ICBC, Crime Victim Assistance, and others. If you are unsure, please contact your insurance company and inquire or give us a call at 1-800-665-9033 and we can either confirm if we are registered or we can contact your insurance agency and become registered.
What happens if I don't connect with my counsellor?
Not a problem. We understand that not all counsellors are a good fit for all clients. Just let the admin team know and they can direct you. In some cases, you may need to open a new file with your EAP provider, and in some cases we can just transfer the file.
How do I open a file with Oakhill?
Are you covered by Crime Victim Assistance as well?
Short answer, yes. If you have an open file with CVA, we need a copy of the entitlement letter so we can bill accordingly.
How long does it take to get an appointment?
Typically, we can get people booked for an appointment within 5-7 business days. Issues that may delay being booked in a timely fashion include your preferences (for example in person vs telehealth, male or female provider, location) and also the time of year, as some periods are busier than others. Saying that, we usually get people booked in a relatively short time frame.
Do you offer services in languages other than English?
Yes, we can provide services in Hindu, Punjabi, Spanish, Arabic, Affrikaans, and Urdu. We also arrange for an interpreter if absolutely necessary.
Do you have counsellors that work with LGBTQ?
Yes, we do!
How long are my appointments?
Generally, appointments are 50 minutes long. Some exceptions may apply to this (such as assessments).
Are you registered with ICBC?
Yes. Several of our therapists are registered and accept ICBC clients. We also direct bill to ICBC.
Where are you located?
We have offices in Abbotsford (300-31935 South Fraser Way), Chilliwack (10-7300 Vedder Road), Langley (109-19610 64th Avenue), and Maple Ridge (200-22471 Lougheed Highway), as well as telehealth services.
Book an Appointment
Ready to take the first step towards positive change? Book an appointment with Oakhill Counselling & Mediation Services today. Our compassionate, experienced team is here to provide you with the support you need on your journey towards personal growth and well-being. Whether you’re seeking counselling services, mediation support, psychological assessments, or employee assistance programs, we have the expertise to meet your needs.
At Oakhill Counselling & Mediation Services, we stand out for our commitment to your convenience and comfort. We offer flexible appointment options, including in-person in Chilliwack, Abbotsford, Langley, or Maple Ridge, telephone, and video sessions, to accommodate your busy schedule and personal preferences. Our diverse team of therapists represents various cultural backgrounds and speaks multiple languages, ensuring that we have someone who can understand and support you on your unique journey.