Oakhill Counselling & Mediation Services

Experience personal growth and empowerment on your journey

At Oakhill Counselling & Mediation Services, we are dedicated to guiding you towards personal growth and empowerment on your unique journey. Our compassionate team of professionals is here to provide the support and tools you need to navigate life’s challenges and unlock your full potential.

How We Help

Our Services

We provide safe, confidential counselling services by professionals who have at minimum a master’s degree in counselling, psychology, social work, or related discipline and several years of experience working with people just like you.
We know that relationships can be hard at times. Communication issues, conflict resolution, infidelity, and other concerns arise from time to time in every relationship. We are here to help you navigate those issues with your partner and move toward developing a healthy and happy relationship.
Whether it’s communication breakdowns, conflicts between family members, parenting struggles, or adjusting to major life transitions, every family faces its unique set of challenges. We are here to support you in navigating these issues together as a family, fostering understanding, and promoting a harmonious and connected family unit.
At Oakhill Counselling & Mediation Services, we put families first. Our mediators are trained professionals with several years of experience helping people resolve conflict. We work hard to make sure everyone feels safe, and understood, so we can enable you and the other party (or parties) to find solutions that work for everyone.
Employee Assistance Programs (EAP) or Employee and Family Assistance Programs (EFAP) offer solution focused, brief counselling services that provide free counselling paid for by your employer. The goal is to help you understand the issues at hand, and develop goals solutions to address your concerns.
Depending on the issues you’re dealing with, a registered psychologist may be the best option. Our psychologists are registered with the BC College of Psychologists and their services are accepted by third party insurance for reimbursement.
Often times, schools and other government services require a psychological assessment and/or diagnosis before resources can be allocated. Our psychologists provide a range of assessments from basic cognitive and personality assessments to more complicated ADHD and autism assessments.
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Who We Are

About Oakhill Counselling & Mediation Services

Established in 1988, Oakhill Counselling & Mediation Services is a leading Fraser Valley counselling & mediation service provider, providing evidence-based treatment to over 5000 individuals, couples, and families annually. With a diverse team of professionals offering various therapeutic modalities, we offer flexible service delivery through in-person, telephone, and video counseling sessions, accommodating your schedule and preferences. Our values of person-centeredness, ethical integrity, compassion, authenticity, and lifelong learning guide our commitment to your well-being and growth. Choose Oakhill for comprehensive, competent, and flexible mental health services tailored to your unique needs.

Fraser Valley counselling, mediation, and psychology services
Your Questions Answered

Counselling & Mediation: Frequently Asked Questions

That depends. All extended health benefits will generally cover psychological services from a registered psychologist. Some benefit packages cover registered social workers and some will cover registered clinical counsellors. It’s best to check with your extended health benefit provider to make sure before booking appointments.

Many insurance companies allow for direct billing. We are registered with Sun Life, Blue Cross, ICBC, Crime Victim Assistance, and others. If you are unsure, please contact your insurance company and inquire or give us a call at 1-800-665-9033 and we can either confirm if we are registered or we can contact your insurance agency and become registered.

Not a problem. We understand that not all counsellors are a good fit for all clients. Just let the admin team know and they can direct you. In some cases, you may need to open a new file with your EAP provider, and in some cases we can just transfer the file.

Easy. Give us a call or complete the online form. We’ll be in touch within a day or two and get you all set up.

Short answer, yes. If you have an open file with CVA, we need a copy of the entitlement letter so we can bill accordingly.

Typically, we can get people booked for an appointment within 5-7 business days. Issues that may delay being booked in a timely fashion include your preferences (for example in person vs telehealth, male or female provider, location) and also the time of year, as some periods are busier than others. Saying that, we usually get people booked in a relatively short time frame.

Yes, we can provide services in Hindu, Punjabi, Spanish, Arabic, Affrikaans, and Urdu. We also arrange for an interpreter if absolutely necessary.

Generally, appointments are 50 minutes long. Some exceptions may apply to this (such as assessments).

Yes. Several of our therapists are registered and accept ICBC clients. We also direct bill to ICBC. 

We have offices in Abbotsford (300-31935 South Fraser Way), Chilliwack (10-7300 Vedder Road), Langley (109-19610 64th Avenue), and Maple Ridge (200-22471 Lougheed Highway), as well as telehealth services. 

Begin Your Journey

Book an Appointment

Ready to take the first step towards positive change? Book an appointment with Oakhill Counselling & Mediation Services today. Our compassionate, experienced team is here to provide you with the support you need on your journey towards personal growth and well-being. Whether you’re seeking counselling services, mediation support, psychological assessments, or employee assistance programs, we have the expertise to meet your needs.

At Oakhill Counselling & Mediation Services, we stand out for our commitment to your convenience and comfort. We offer flexible appointment options, including in-person in Chilliwack, Abbotsford, Langley, or Maple Ridge, telephone, and video sessions, to accommodate your busy schedule and personal preferences. Our diverse team of therapists represents various cultural backgrounds and speaks multiple languages, ensuring that we have someone who can understand and support you on your unique journey.


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